Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
Control Exterminating collects information you provide when you contact us or use our services, including:
- Name, email address, and phone number
- Service address and property information
- Service history and preferences
- Communications and messages you send us
2. How We Use Your Information
We use the information we collect to:
- Provide pest control services to you
- Schedule and confirm service appointments
- Send you service reminders and updates
- Respond to your inquiries
- Improve our services
3. SMS / Text Message Communications
By providing your phone number and checking the consent box on our contact form, you agree to receive text messages from Control Exterminating regarding your pest control service, appointment reminders, and service updates.
Message frequency: Message frequency varies. You may receive up to 4 messages per month.
To opt out: Reply STOP to any text message to unsubscribe. You will receive a confirmation text and will not receive further messages.
For help: Reply HELP to any text message for assistance, or contact us at (212) 696-4164.
Message and data rates may apply. Consent to receive text messages is not a condition of purchase.
4. Information Sharing
We do not sell your personal information. We may share information with service providers who assist us in operating our business, subject to confidentiality agreements. We may disclose information if required by law.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies and similar technologies to improve your experience. You can control cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. The updated policy will be posted on our website with a new effective date.
10. Contact Us
For privacy questions, contact us at:
Control Exterminating
200 E 33rd St
New York, NY 10016
Phone: (212) 696-4164